Hill House Farm Cheshire Privacy Policy

This Privacy Notice explains how we at a Hill House Farm Cheshire use any personal information we collect about you.

What information we we collect about you

When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit for £100 this information is taken by a third party secure payment system or you can choose to pay us direct by BACS.

How we use the information we hold on you

We use your home address as part of the card payment processing to validate the card.

We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.

After your stay you will receive an automatic email from our booking system checking everything was ok with your stay and offering you ways to stay in contact with us by social media or email if you choose to do so.

We will not use your telephone number to contact you unless it for an emergency and/or we have been unable to contact you by email.

How is your data stored

All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system, Supercontrol.

Neither we nor Supercontrol will share your information with any third party unless there is a legal reason for doing so.

Marketing

We would like to stay in touch with you to send information about Hill House Farm, any special offers we may have or local events. We send occasional emails (normally no more than one a month) to people on our distribution list. The distribution list is managed by a secure third party, Mailchimp.

If you would like to receive these newsletters please sign up

you may change your preferences or unsubscribe via Mailchimp at any time.

Neither we nor Mailchimp will pass your details onto any third party

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at info@hillhousefarm-cheshire.co.uk

 

 

"Thank you so much for all your kindness and atten... more

"What a special place! Thank you so much, even the... more

"Beautiful, comfortable, peaceful, friendly. Love ... more

"A lovely place and great breakfast. Thank You" P... more